PRIVACY POLICY

Effective Date: 1 January 2026

Melissa Ray and affiliated consulting services (“Company,” “we,” “our,” or “us”) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website, register for events, book consulting services, or communicate with us.

1. Nature of Services
All services provided are strategic and educational consulting services only. The Company does not provide medical care, medical advice, diagnosis, treatment, or disease management. The Company is not a licensed medical provider acting in a healthcare capacity.

Any health-related information shared is used solely for educational and strategic consulting purposes.

2. Information We Collect
We may collect the following categories of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing information
  • Mailing address

Voluntarily Submitted Health Information

When booking consulting services, you may voluntarily provide:

  • Health history information
  • Supplement lists
  • Laboratory results
  • Lifestyle information
  • Personal goals

Submission of such information is voluntary and provided at your discretion for the purpose of strategic consulting discussions.

Technical & Usage Data

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Cookies and analytics data

3. How We Use Information
Information collected may be used to:

  • Deliver consulting services
  • Process payments
  • Communicate regarding bookings or events
  • Provide requested materials
  • Improve website functionality
  • Send communications you have opted into

We do not sell, rent, or trade your personal information.

4. Health Information & Scope Limitation
Any health-related information shared is used exclusively for educational discussion and strategic planning purposes.

The Company does not:

  • Diagnose medical conditions
  • Prescribe treatment
  • Provide medical supervision
  • Manage medications
  • Act as a substitute for licensed healthcare providers

Clients are solely responsible for consulting licensed healthcare professionals regarding medical conditions, medications, or treatment decisions.

The Company is not a HIPAA-covered entity and does not provide healthcare services.

5. Data Security
We implement reasonable administrative and technical safeguards to protect your personal information. However, no electronic transmission or storage method is guaranteed to be 100% secure.

By submitting information electronically, you acknowledge and accept this risk.

6. Payment Processing
Payments are processed through secure third-party payment processors. We do not store full credit card details on our servers.

7. Third-Party Services
We may use third-party platforms for:

  • Scheduling
  • Email communications
  • Payment processing
  • Website analytics

These providers operate under their own privacy policies.

8. Your Rights
You may request to:

  • Access personal information we maintain
  • Correct inaccurate information
  • Request deletion of your personal data

Requests may be submitted to: info@themelissaray.com

9. Limitation of Liability
By using this website or engaging consulting services, you acknowledge that all services are educational and strategic in nature and agree that the Company is not responsible for medical outcomes, decisions, or actions taken based on information discussed.

10. Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted with a revised effective date.

11. Contact Information
For privacy-related inquiries, contact:

Long Term Wellness
info@themelissaray.com

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